Terms & Conditions

At Skill360.store, we strive to deliver high-quality digital learning experiences and services. Your satisfaction is our top priority. However, we understand that sometimes things may not work out as expected.
This 2-Day Refund Policy outlines when and how you may be eligible for a refund after purchasing from our platform.

1. Eligibility for Refunds

You are eligible to request a refund under the following conditions:

• The request is made within 2 calendar days (48 hours) of your purchase.

• The product or course has not been fully accessed, downloaded, or completed.

• You provide a valid reason for the refund request (e.g., technical issues, accidental purchase, duplicate transaction).

• The payment was made directly through Skill360.store (not via third-party resellers or affiliates).

2. Non-Refundable Items

We cannot issue refunds under the following circumstances:

• The refund request is submitted after 2 days (48 hours) from purchase.

• The course or digital content has been fully consumed, downloaded, or completed.

• You have received certificates of completion, digital downloads, or bonus materials.

• Products purchased during special promotions, bundle offers, or discounts are marked as non-refundable.

• Refunds are not available for services that have already been delivered, such as coaching sessions or consultations.

3. How to Request a Refund

To initiate a refund, please follow these steps:

1. Send an email to support@skill360.store with the subject line “Refund Request – [Order ID]”.

2. Include the following details:

   • Your full name

   • Registered email address

   • Order ID / Transaction ID

   • Date of purchase

   • Reason for refund request

3. Our support team will review your request within 2–3 business days and respond with the outcome.

4. Refund Method

• Approved refunds will be processed back to your original payment method (credit/debit card, UPI, wallet, etc.) within 5–7 business days.

• Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

5. Dispute Resolution

If you believe your case deserves special consideration (e.g., technical issues preventing access), please contact us at support@skill360.store before raising any chargeback or dispute with your bank.
We are committed to resolving genuine cases quickly and fairly.

6. Policy Updates

Skill360.store reserves the right to update, modify, or revise this refund policy at any time without prior notice.
Any changes will be reflected on this page with the updated effective date.

Contact Us

For any questions related to refunds or payments, please reach out to us at:
📩 Email: support@skill360.store
🌐 Website: https://skill360.store